Analyzing Language Concordance in Care: Barriers and Facilitators Encountered by Nurse Practitioners in the Champlain Region

In this project we are exploring the experiences of Nurse Practitioners (NPs) providing language discordant care in the Champlain region. Given the increasing diversity in Eastern Ontario and Canada, the demand for non-English language services is expanding. Our goal is to understand how NPs provide care, especially to those whose primary language is not English. We will compare the findings with our other concurrent studies on the experiences of language discordance in family physicians and in interprofessional teams working in primary health care settings  for a more comprehensive understanding of impacts of language discordance on patient care. This project will help us improve care quality for our diverse and growing population.

Project Supervisor: Krystal Kehoe MacLeod kmacleod@bruyere.org

Project Lead: Marie-Ève Tittley mtitt044@uottawa.ca

Tittley ME, Backman C, Lee SH, Gibb M, Kehoe MacLeod K (2024) Analyzing Linguistic and Culturally Discordant Care from the Perspectives of Nurses and Nurse Practitioners in Ontario, Canada. International Journal of Nursing and Health Care Research 7:1547. DOI: https://doi.org/10.29011/2688-9501.101547

Tittley M-E, Lee A, Gibb M, Backman C, Kehoe MacLeod K. (May 13-17, 2024).  Analyse de la Concordance Linguistique dans les Soins : Barrières et Facilitateurs Rencontrés par les Infirmières Praticiennes dans la Région de Champlain. Symposium à l’Institut de Savoir Montfort, Congrès de l’Association francophone pour le savoir. Ottawa, Ontario. Poster presentation.

Tittley M-E, Lee A, Gibb M, Backman C, Kehoe MacLeod K. May 14-16, 2024. Analyzing Linguistic and Culturally Discordant Care from the Perspectives of Nurse Practitioners in Ontario, Canada. Canadian Association for Health Services and Policy Research Conference (CAHSPR) 2024. Ottawa, Ontario. Poster presentation. Won 1^stPlace IHSPR CAHSPR Student Poster Prize.